At Challenger, managing data and utilizing technology in order to make sound business decisions is becoming more important in our day-to-day operations. The daily operations environment changes significantly each and every day due to the many challenges that we face such as inclement weather, road closures and delays at shippers (loading and unloading freight), causing [...]
Coping with Grief During the Holiday Season For many people this is a time of year where we orient our thoughts on the things that matter most. It is a time of togetherness, family and friends, and the sharing and making of good memories and traditions. One of Christmas’ highlights is bringing us closer to [...]
It’s that time of year again. Every year I am surprised at how fast the Holiday Season seems to come upon us. This time of year is full of acts of kindness and giving, and I wanted to take this opportunity to highlight one of the people who work here at Challenger, who puts so [...]
New Business Onboarding What is it? Who does it affect? Why is it important? New business onboarding is the process that we have created to better align our many departments, drivers and our customers, in order to provide the high level of service that we are committed to. This process continues to change and improve [...]
Augmentation Tarifaire de 5.4% À compter du premier trimestre de 2016, Challenger appliquera une hausse de tarif de 5,4 % sur tous les services. Challenger s’engage à maintenir l’excellence de son niveau de service de même que de relever les défis de tous nos clients, ceci en étant fiable, sécuritaire ainsi que d’être responsable de [...]
The Ontario Trucking Association recently completed Operation Upgrade – a six-month campaign to find out how truck drivers are treated at shipping and receiving facilities and measure their level of satisfaction with their carriers’ customers. Click here to read Are you a Customer of Choice? “We asked drivers to speak up about what they were [...]
True North Strong and Free As daylight shrinks away, this time of year I generally get caught up thinking on Canada’s very Northern location on the globe. We often have dreadfully cold, dark winters, and summers that fly by like a shot. Sometimes we get caught up in the frustrating realities of this country, like [...]
The following article on success is from KRTS, a company that offers training in the transportation industry, and provides Challenger with top quality drivers. Without a doubt, one of the all-time best books that I've read is Gung Ho by Ken Blanchard and Sheldon Bowles. I have read this book many times and love it [...]
