Announcing Challenger’s NEW Online Tracking Portal
Seeking to serve our customers better
At Challenger we are always looking to serve our customers better. Seeing the needs of our customers, we have given our outdated (2016) Online Tracking Portal new life. Using improved satellite and tracking technology, we now offer our customers improved real time data, reporting capabilities, temperature data for Climate customers, all on a cleaner platform.
Benefits of the New Portal:
A user friendly, updated and customizable interface
Improved exporting abilities
Improved real-time Satellite Tracking
Temperature Data for our Climate Customers
And more!
Where do you find the Online Tracking Portal?
Our NEW Online Tracking Portal is found at https://tracking.challenger.com Update your bookmarks with this new web address.
How do I create an account on the NEW Portal?
If you use Challenger’s 2016 Online Tracking already, it is simple to migrate your account to the NEW Portal. Simply log into the 2016 Portal HERE, and select the Migration Link at the top of the page. From there, you will log into the NEW Portal, validate your information, create a new password and enjoy all that the updated Portal can offer.
If you haven’t signed up for an Online Tracking Account yet, go to the NEW Portal and register a new account! We will no longer be accepting new account registrations to our 2016 Portal.
To improve the transition, we will have all links to Online Tracking lead to a landing page where our customers can choose which Online Portal they would like to use. See all our Online Logins here: www.challenger.com/login.
Will I lose my shipping history if I use the new Portal?
If you migrate your account from Challenger’s 2016 Online Tracking, all your shipping history will be available on the new platform.
How long will the 2016 Portal be active?
December 31st, 2017 is the last day our 2016 Tracking Portal will be operational. You must migrate your account to the NEW Online Tracking Portal before this time, or you will need to go through the process of creating a new account.
Questions?
If you have any questions or concerns with our NEW Online Tracking Portal, we want to hear from you!
Feel free to contact your Sales Rep, or see our Online Tracking FAQ and Support Teams here: https://tracking.challenger.com/Home/Support
Use the New Online Tracking Portal Today!
At Challenger, we deliver. We’re driven by service and powered by people, and so excited to offer you our state-of-the-art Online Tracking Portal.